Skip Navigation Links
Home
Home
Appointments
Clinics & ServicesExpand Clinics & Services
Contact Us
Home Visits
Joining the Practice
Location
MiscellaneousExpand Miscellaneous
News
Opening Times
Out of Hours
Prescriptions
Results
Teaching & Training
Telephone Advice
Doctors PagesExpand Doctors Pages

Glenpark Medical Centre
Ravensworth Road
Dunston
Gateshead
NE11 9AD
Tel: (0191) 460 4300

Dunston Health Centre
Dunston Bank
Gateshead
NE11 9PY
Tel: (0191) 460 5361

Appointments

PLEASE NOTE: Our appointment system is changing. This is a temporary page highlighting the changes to the system that will be introduced on Monday 7th June 2010.

Download the information leaflet here for more details

Appointments can be made by phoning or calling into the surgery during opening hours. 

Routine Appointments

From 7th June 2010, we will be offering pre-booking of appointments up to 4 weeks in advance.

We will endeavour to find you an appointment with the doctor or nurse of your choice at a time that is mutually convenience. However, depending on availability and demand, this may not always be possible. It is preferable to see the same doctor or nurse during the same episode of illness.

Pre-bookable telephone appointments will also available if you have a query that will not need you to be seen by a doctor and will take a maximum of 5 minutes.

Urgent Appointments

From Monday 7th June 2010, appointments on the day will be reserved for urgent problems. To allow us to offer you the best service, if you have an urgent problem that you need to see a doctor about, please ring as soon in the day as possible.

Home visits should be requested by 10:30am - there will be no change to the home visit arrangemetns.

If you simply need a little advice, telephone slots with a doctor are available.

Arriving for your Appointment

When you attend for your appointment, please inform reception as soon as you arrive, otherwise you may be overlooked.

Please do arrive in good time. One common cause of surgeries running late is the late arrival of patients. Patients arriving late may be seen, but this will be at the discretion of the doctor or nurse and you may have to wait until there is a gap in surgery so as not to inconvenience other patients.

Appointments are valuable and patients failing to attend are a big problem throughout the NHS, increasing waiting times for everyone. If you are unable to attend an appointment, please phone the surgery as soon as possible, so that your appointment can be given to someone else. Patients repeatedly failing to attend appointments without informing us in advance may be asked to find an alternative doctor.


 

Other sources of help

Whilst we offer a wide range of services, other sources of help and advice include:  

For self help and information consider Patient.co.uk or NHS Direct

For advice on your medication or self help remedies, speak to your pharmacist

For toothache or gum problems, your dentist would be the most appropriate person to treat. If you don not have a dentist, NHS Direct will be able to help you find one.

The Bensham Walk In Service can offer advice and treatment on minor illnesses and minor accidents

For accidents and emergencies, the nearest casualty units can be found at the Queen Elizabeth Hospital and Newcastle General Hospital

For potentially life threatening emergencies, call 999

© 2007-8 Glenpark Medical Services : Last updated 2 July 2008