Glenpark Medical Practice
22 November 2008

Repeat Prescriptions

Repeat prescriptions can be ordered by:

• Putting your request in the box provided at the reception
• Telephoning the prescription order line [(0191) 460 2404] after 10:30am each morning. Messages can be left on this answering machine before 10:30am and outside of opening hours if this is more convenient
• By post
• By arrangement with the local pharmacy

Since all prescriptions must be authorised by a doctor, we would ask that you give at least 24 hours (1 working day) notice when requesting a repeat prescription. It is your responsibility to ensure that you do not run out of medication.

Prescriptions can be collected during the practice's opening hours. The patient's details will be verified before the prescription is handed out. The prescription will not be given to anyone under the age of 14 years. If a SAE is left with the request, we will post out the prescription. Local pharmacists can collect prescriptions by prior arrangement.

Please only order the medications you need, to avoid waste and stock piling. Prescriptions should only be ordered within 7 days of their due date. Only in exception circumstances, eg holidays, should they be ordered early.

Repeat prescriptions are authorised at the discretion of the doctor. Please also note the review date printed after the list of medications on the right hand side of your prescription- we may refuse to sign prescriptions until you have been reviewed once this date has passed.

Collect at Pharmacy Service

We can arrange for your prescription to be collected by your local pharmacist.

Once set up, you simply need to order your prescription by telephone or by putting your request in the prescription box at reception, and your medicines will be ready for collection at your pharmacist 48 hours later, saving you the need to collect the signed prescription and wait for the pharmacist to dispense it.

To set up this service, simply talk to the receptionists. All subsequent prescriptions will automatically be sent to your chosen pharmacist.

You may change your pharmacist or cancel this service at any time (obviously not after a prescription has been issued and sent to the pharmacist).

Your attention though is drawn to the fact that this depends on your pharmacy participating in this scheme and the fact that all repeat prescriptions are at the discretion of the doctor.